5Star Data

Last Updated: 04/03/2025 09:05 AM

Metric Score Change from Previous Change from System Sample Size
Time to Receive 62.50 n= 8
Friendliness 66.67 n= 6
Taste of Food 75.00 5.95% from previous 4.55% from system n= 8
Amount of Toppings 50.00 n= 6
Order Accuracy 87.50 4.17% from previous 10.92% from system n= 8

Guest Comments

Comment Date OSAT Score Guest Comment
03/29/2025 2 I asked for lite sauce and when we got our pizzas they didn’t have any sauce at all on them.
03/28/2025 3 The app or website never told us when the pizza was ready. In fact, we checked the status of our pizzaover an hour past when we picked it up and it still said it was constructing the pizza.The pizza was only cut into four slices. It wasn’t that some of the cuts were shallow, but they were nonexistent, and it made it awkward to serve to our guests. Since we weren’t eating this at home, we had to manually tear apart the pizza so people can eat, and we never should’ve had done that.
03/23/2025 2 Got curbside pick up, marked I was here in message and waited and waited with nothing. Went inside saw 2 workers look at me standing there and waited and waited. Then when I was waited on employee was very rude.
03/19/2025 3 Product was good but it arrived luke warm at best.
03/17/2025 2 Well they left off a salad and when I went back to get it was told it would be added back to our card and it wasn't went last time to get my order and the whole order was given to someone else and had to wait for my order to be redone