Last Updated: 05/19/2025 09:05 AM
| Metric | Score | Change from Previous | Change from System | Sample Size |
|---|---|---|---|---|
| Time to Receive | 71.11 | 🟥▼ 8.65% | 🟥▼ 5.61% | 45 |
| Friendliness | 71.05 | 🟥▼ 11.30% | 🟥▼ 5.44% | 38 |
| Taste of Food | 64.44 | 🟥▼ 4.61% | 🟥▼ 9.86% | 45 |
| Amount of Toppings | 55.56 | 🟥▼ 6.74% | 🟥▼ 12.34% | 36 |
| Order Accuracy | 73.33 | 🟥▼ 10.00% | 🟥▼ 6.62% | 45 |
| Comment Date | OSAT Score | Guest Comment |
|---|---|---|
| 05/09/2025 | 4 | Was good, but not sensational. |
| 05/07/2025 | 3 | My order was incorrect. It was supposed to be a medium pizza with OWP and jalapeños, but I received sausage and jalapeños. It still tasted good and I ate it, it just wasn’t what I ordered. |
| 05/06/2025 | 3 | We did not receive our garlic cup with our breadsticks. |
| 04/30/2025 | 2 | Pizza took over an hour and was delivered cold. Again. |
| 04/28/2025 | 4 | It was okay |